Hacker News story: Ask HN: Why do checkout pages still explain CVV numbers?

Ask HN: Why do checkout pages still explain CVV numbers?
Every time I purchase things online with a credit/debit card the checkout page asks for my CVV number. It is absolutely guaranteed that said CVV entry box has a little [?] next to it to help explain to users what this number is and where to find it. According to Wikipedia, this number was developed as early as 1995 [0], meaning we've had over 2 decades to become used to them. So from a technical and design perspective, why don't more forms omit this? Why do we still need to explain this to shoppers? Can't we just put a little lock icon next to the CVV on a card, and then put the same icon on the site. This way that field can be visually matched by the user. From a user experience / product design standpoint, why aren't credit cards better designed to convey this information naturally ? [0] http://ift.tt/1SwVfYd 3 comments on Hacker News.
Every time I purchase things online with a credit/debit card the checkout page asks for my CVV number. It is absolutely guaranteed that said CVV entry box has a little [?] next to it to help explain to users what this number is and where to find it. According to Wikipedia, this number was developed as early as 1995 [0], meaning we've had over 2 decades to become used to them. So from a technical and design perspective, why don't more forms omit this? Why do we still need to explain this to shoppers? Can't we just put a little lock icon next to the CVV on a card, and then put the same icon on the site. This way that field can be visually matched by the user. From a user experience / product design standpoint, why aren't credit cards better designed to convey this information naturally ? [0] http://ift.tt/1SwVfYd

Hacker News story: Ask HN: Why do checkout pages still explain CVV numbers? Hacker News story: Ask HN: Why do checkout pages still explain CVV numbers? Reviewed by Tha Kur on October 29, 2017 Rating: 5

No comments:

Powered by Blogger.