Ask HN: How to communicate better with people whose first language isn't English
I've recently experienced several situations where upper management thought that they had clearly communicated their requirements for a task, but the person who completed the task didn't understand what was expected of them. With that in mind, do you have any experiences or advice for improving clear communication with and between people who speak English as a second language? What policies and standards worked best, and what failed? How do you encourage people to ask for clarification if they don't understand? Too often I've seen ESL people very reluctant to ask questions, whether it's in person, chat, or email. 6 comments on Hacker News.
I've recently experienced several situations where upper management thought that they had clearly communicated their requirements for a task, but the person who completed the task didn't understand what was expected of them. With that in mind, do you have any experiences or advice for improving clear communication with and between people who speak English as a second language? What policies and standards worked best, and what failed? How do you encourage people to ask for clarification if they don't understand? Too often I've seen ESL people very reluctant to ask questions, whether it's in person, chat, or email.
I've recently experienced several situations where upper management thought that they had clearly communicated their requirements for a task, but the person who completed the task didn't understand what was expected of them. With that in mind, do you have any experiences or advice for improving clear communication with and between people who speak English as a second language? What policies and standards worked best, and what failed? How do you encourage people to ask for clarification if they don't understand? Too often I've seen ESL people very reluctant to ask questions, whether it's in person, chat, or email. 6 comments on Hacker News.
I've recently experienced several situations where upper management thought that they had clearly communicated their requirements for a task, but the person who completed the task didn't understand what was expected of them. With that in mind, do you have any experiences or advice for improving clear communication with and between people who speak English as a second language? What policies and standards worked best, and what failed? How do you encourage people to ask for clarification if they don't understand? Too often I've seen ESL people very reluctant to ask questions, whether it's in person, chat, or email.
Hacker News story: Ask HN: How to communicate better with people whose first language isn't English
![Hacker News story: Ask HN: How to communicate better with people whose first language isn't English]()
Reviewed by Tha Kur
on
March 06, 2020
Rating:
No comments: