Hacker News story: How do you handle lost webhooks in production?

How do you handle lost webhooks in production?
I've worked at several companies where we'd discover hours later that critical webhooks from Stripe/Shopify never arrived (deployment, timeout, bug, etc.). Every team ended up building the same solution: retry logic, dead letter queue, monitoring. Curious how others handle this: - Do you rely on the provider's retry policy? - Built your own reliability layer? - Use a service? - Just manually reconcile when it happens? (Context: Building https://relaehook.com to solve this, but genuinely curious what the norm is) 0 comments on Hacker News.
I've worked at several companies where we'd discover hours later that critical webhooks from Stripe/Shopify never arrived (deployment, timeout, bug, etc.). Every team ended up building the same solution: retry logic, dead letter queue, monitoring. Curious how others handle this: - Do you rely on the provider's retry policy? - Built your own reliability layer? - Use a service? - Just manually reconcile when it happens? (Context: Building https://relaehook.com to solve this, but genuinely curious what the norm is)

Hacker News story: How do you handle lost webhooks in production? Hacker News story: How do you handle lost webhooks in production? Reviewed by Tha Kur on December 01, 2025 Rating: 5

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